Customers can visit the store to purchase products directly.
Customers can place orders via Hotline 1900 6099, and the store will deliver to the address specified in the order
Customers can place orders online through the Website www.dominos.vn & Domino's Pizza Vietnam App, and the store will deliver to the address specified in the order.
Free delivery for orders valued at 150,000VND or more within the delivery radius of each store.
Guaranteed delivery within 30 minutes within the delivery area.
Operating hours: 10:00 AM – 10:00 PM daily (Order time: 12:00 AM - 9:30 PM)
Store staff will deliver and collect cash directly from the customer, or the customer can scan the QR Code to make a bank transfer payment for the order placed on the Domino’s Pizza Website & Mobile App or Hotline 1900 6099.
Customers can make payments via ATM cards, Credit/Debit cards, MoMo Wallet, ZaloPay, and ShopeePay on the Domino’s Pizza Website & Mobile App.
After completing the order on Domino’s Pizza Website & Mobile App, please call Hotline 1900 6099 as soon as possible to get support in checking the order status and adjusting the information if the store has not processed the order. Customers cannot adjust or change products in the order if the store has already processed it.
Domino’s Pizza Vietnam (Domino’s Pizza) recognizes and respects the confidentiality of individuals logging into the Domino’s Pizza Website & Mobile App. Domino’s Pizza is committed to protecting the privacy of our customers' information. Please read the“Privacy Policy”below to understand our commitments.
Domino’s Pizza may adjust this privacy policy whenever necessary, so please regularly log in to the Domino’s Pizza Website & Mobile App to update yourself with the latest information.
Domino’s Pizza may collect personal information from customers. The personal data that Domino’s Pizza collects may include full name, date of birth, gender, nationality, address, landline phone number, mobile phone number, email address, etc., and any other information if the customer agrees to provide it to us. This information will appear when the customers:
Log into Domino’s Pizza Website & Mobile App.
Enter contests and promotions.
Participate in surveys.
Send letters to Domino’s Pizza.
Register as a member.
Respond to customer requests.
All information provided by the customer must be accurate and lawful. Domino’s Pizza is not responsible for any legal issues from this information.
Domino’s Pizza collects and uses customers' personal information for appropriate purposes and fully complies with the content of this “Privacy Policy”. Domino’s Pizza may use the information provided by customers and process this information to provide goods and services to the customers. Domino’s Pizza will use this personal information, including but not limited to any of the following purposes:
Provide any information about the company that the customer requests.
Confirm orders and process online orders.
Send letters, thank you letters, SMS.
Determine the number of customers accessing Domino’s Pizza Website & Mobile App.
Notify of prizes and purchases.
Respond to specific customer requests.
Notify customers of changes to Domino’s Pizza Website & Mobile App.
Manage marketing research programs.
Send customers current and future promotions or information about products and services that we consider beneficial to the customer.
Establish and verify user identities.
Open, maintain, manage, and preserve customer or member accounts.
Process, preserve & respect communications.
Upgrade Domino’s Pizza Website & Mobile App, including meeting user needs.
Provide users updates on products and services, promotions, and other information about Domino’s Pizza and affiliated organizations.
Maintain the confidentiality & security of the system.
Domino’s Pizza assures that it does not disclose customer information or use customers' personal information for unlawful purposes.
Domino’s Pizza will not provide any customer's personal information to unrelated third parties. Domino’s Pizza may use affiliated companies to operate and maintain the Domino’s Pizza Website & Mobile App or for other purposes related to business operations, and these companies will receive customer information to fulfill these requirements. Domino’s Pizza reserves the right to share customers' personal information when government agencies require information for investigation or other requests as per legal regulations.
The personal information that customers have registered on Domino’s Pizza Website & Mobile App may be shared with third parties:
Providers hired by us to provide certain services, such as sending letters, messages, emails, etc., to customers.
To fulfill the customer's purpose when registering personal information.
If the customer agrees to share this personal information.
If government authorities request the sharing of this personal information.
If a marketing unit collects the customer's information, it will be provided to this unit for research & marketing purposes.
The customer's data will be stored until there is a request for cancellation or the member logs in and cancels it themselves. In all other cases, the customer's personal information will be kept confidential on Domino’s Pizza servers.
Entity: Vietnam Food and Beverage Services Co., Ltd.
Tax Code: 0310 362 754
Office: 11th Floor, Sonatus Building, 15B/8 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City.
Phone number: 1900 6099 (Delivery Hotline) / +84 (28) 3824 2687 – Ext: 419
The customer's personal information on Domino’s Pizza is committed to being secured according to Domino’s Pizza’s personal information protection policy. The collection and use of each customer’s information is only done with that customer's consent except in cases otherwise stipulated by law.
Suppose hackers attack the information storage server, causing the loss of members' data. In that case, Domino’s Pizza will notify the authorities of a timely investigation and inform the customers.
Domino’s Pizza is not responsible for and will not resolve any complaints related to the customer's rights if all the personal information provided by that customer during registration is found to be inaccurate.
When customers access Domino’s Pizza Website & Mobile App, like most other websites, information reflecting customer visits is automatically entered, including information about the type of search tools customers use, server names and IP addresses customers access, access times, the pages customers visit simultaneously with Domino’s Pizza website, the address of the website, if any, from directly linked pages to Domino’s Pizza Website & Mobile App. This information is not personal.
Domino’s Pizza uses hidden search programs to automatically collect information from the server to help manage and upgrade Domino’s Pizza Website & Mobile App. Domino’s Pizza also reserves the right to use aggregated information to provide information about Domino’s Pizza Website & Mobile App to business partners and unrelated parties. This information is also not the customer's personal information.
Customers are responsible for the security and storage of all activities using the service under their registered name and password. They are also responsible for promptly notifying Domino’s Pizza of unauthorized, abusive, or security-violating use and third-party storage of registration names and passwords for appropriate measures.
Customers cannot change, modify, attach, copy, disseminate, distribute, provide, or create similar tools for services provided by Domino’s Pizza website/app to third parties without Domino’s Pizza’s consent.
Customers are not allowed to act in a way that discredits Domino’s Pizza website/app, such as causing disunity between customers by using a second registration name through a third party or disseminating information detrimental to the reputation of Domino’s Pizza website/app.
Customers can access and request to edit their personal information at any time. Customers also have the right to request the deletion of their personal information at any time. Customers should contact us directly to make these requests. Domino’s Pizza will take necessary steps to protect customer's personal information from misuse, loss, unauthorized access, modification, and sharing.
These terms and conditions affect the customers' use of Domino’s Pizza Website & Mobile App and organizations related to Domino’s Pizza Website & Mobile App. If customers do not agree with any of the terms below, please do not access Domino’s Pizza Website & Mobile App. These terms and conditions are considered a contract between the customer and Domino’s Pizza Vietnam and are applied when customers use Domino’s Pizza Website & Mobile App. These terms and conditions affect customers' rights, so please read them carefully before using them.
These terms and conditions apply to all customers using Domino’s Pizza Website & Mobile App, including video content distributors, information providers, and other website and app services. The website and app may contain links to third-party websites not owned by Domino’s Pizza. Domino’s Pizza has no control over third-party websites' content, privacy policies, or other aspects. Furthermore, Domino’s Pizza cannot censor or edit the content of third-party websites. Domino’s Pizza encourages customers to read the terms, conditions, and privacy policies of any third-party websites they visit.
Domino’s Pizza may modify or supplement these terms and conditions to align with business operations and Vietnamese law. Changes, modifications, additions, or deletions take effect when posted on the Domino’s Pizza website/app. Therefore, customers are requested to log in regularly to the Domino’s Pizza Website & Mobile App to stay updated with the latest information.
If customers use Domino’s Pizza Website & Mobile App, they are responsible for maintaining the confidentiality of their accounts, safeguarding passwords, and restricting access to their computers and phones. Customers agree to be responsible for all activities under their account or password.
2.1. Domino’s Pizza permits you to use the website and app as specified in the terms of service, including using the website and app for personal, non-commercial purposes. Customers cannot copy or provide information from the website or app to intermediaries without prior written notice to Domino’s Pizza. Customers cannot alter or modify any part of the website or app. Customers must adhere to the terms and conditions of service.
2.2. Customers must create accounts to access certain website and app features. Customers are not allowed to use another person's account without the account holder's consent. When creating an account, customers must provide complete and accurate information. Customers are responsible for all activities under their account and must keep their account password secure. Customers must immediately notify Domino’s Pizza of security violations or unauthorized account use. Although Domino’s Pizza is not legally responsible for any losses related to the illegal use of customers' accounts, customers are responsible for any losses incurred by Domino’s Pizza or other losses due to illegal use.
2.3 Customers agree not to use automated systems, including but not limited to robots, spies, etc., to access the website and app and send multiple requests to Domino’s Pizza servers more than a human could do using a regular browser in a certain amount of time. Although mentioned above, Domino’s Pizza allows operators of public search engines to use spiders to copy information from the website and app to create publicly available searchable indexes of the information but not to cache or store such materials. Domino’s Pizza reserves the right to revoke these exceptions generally or in specific cases. Customers agree not to collect personal information from the website and app, including account names, nor to use the communication systems provided by the website and app for any commercial solicitation. Customers agree not to solicit any website and app users for commercial purposes.
3.1. Domino’s Pizza Website & Mobile App allows the registration of personal information. Customers should understand that whether this registered information is published or not, Domino’s Pizza does not guarantee the confidentiality of any part of the registration. Customers must agree that Domino’s Pizza may disclose the customer’s name and registered information on the Domino’s Pizza Website & Mobile App or in press releases or other media.
3.2. Customers will unilaterally take responsibility for their personal information registration and the importance of disclosing this information. To connect with the login section, customers confirm and commit to:
(i) Owning or having the necessary licenses, consents, and permissions to allow Domino’s Pizza to use all patents, trademarks, copyrights, registered trademarks, and all other proprietary rights in all parts of the registered information,
(ii) Having written consent, receipts, and permissions from each individual registered in the information section to use their name or likeness, and that these registered parts automatically become the property of Domino’s Pizza Vietnam. Domino’s Pizza may freely use these registered information parts. To be clear, customers may retain personal ownership of other parts of the registered information. However, by registering their information on the Domino’s Pizza Website & Mobile Application, customers agree to allow Domino’s Pizza to use this personal information, and Domino’s Pizza Vietnam has the right to use this information for advertising purposes on the website, application, and other media channels.
Customers agree that when using Domino’s Pizza Website & Mobile App, they will accept any risks that may arise. Domino’s Pizza officers, directors, employees, and agents disclaim all warranties related to the website, app, and customers' use of Domino’s Pizza website and app. Domino’s Pizza does not guarantee the accuracy or completeness of the content on the website or the content of any website linked to Domino’s Pizza Website & Mobile App. We have no rights and obligations for any content errors or inaccuracies, personal injury or property damage of any nature resulting from accessing and using our website and app, unauthorized access to our servers to retrieve personal and financial information stored therein, interruptions or cessations of transmissions to or from our website and app, errors, viruses, or similar harmful components that may be transmitted through our website and app by third parties, and errors or omissions in any content or for any loss or damage incurred from using any content posted, emailed, transmitted, or otherwise made available via Domino’s Pizza website and app. Domino’s Pizza does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through Domino’s Pizza Website & Mobile App, nor will Domino’s Pizza be a party to or monitor any transaction between customers and third-party providers of products and services. Customers should use their judgment to decide what is reasonable when purchasing products and services through intermediaries.
Domino’s Pizza officers, directors, employees, or subsidiaries are not liable to customers for any direct, indirect, incidental, special, consequential, or punitive damages arising from any issues, including but not limited to:
(i) Content errors or inaccuracies,
(ii) Personal injury or property damage of any nature resulting from accessing and using our website and app,
(iii) Unauthorized access to our servers to retrieve personal and financial information stored therein,
(iv) Errors, viruses, or similar harmful components that may be transmitted through our website by third parties, and,
(v) Errors or omissions in any content or for any loss or damage incurred from using any content posted, emailed, transmitted, or otherwise made available via Domino’s Pizza website and app, based on warranty, contract, tort, or any other legal theory, the company will not be responsible for these damages. The above limitations of liability will apply to the fullest extent permitted by law.
Customers should be aware that Domino’s Pizza is not responsible for user information registration, defamation, offensive or illegal conduct of any third party, or any risks or damages to customers.
Customers agree to defend, indemnify, and hold harmless Domino’s Pizza, its parent company, subsidiaries, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, or debts (including but not limited to legal fees) arising from customers' access and use of Domino’s Pizza Website & Mobile App, customers' violation of any term of these terms and conditions, customers' violation of any third-party rights, including but not limited to copyrights, property rights, or personal rights, any claim from personal information registration causing damage to third parties. Indemnification obligations will apply throughout the terms and conditions and customers' access to our website and app.
This website and app contain many valuable trademarks owned and used by Domino’s Pizza Vietnam and its subsidiaries and affiliates worldwide. These trademarks distinguish the quality of Domino’s Pizza products and services. Under national and international laws, these trademarks and related assets are protected from reproduction and imitation. They may not be copied in any form without Domino’s Pizza Vietnam's written consent. The text, illustrations, and HTML code contained in this website and app may not be copied, distributed, displayed, reproduced, or transmitted in any form or by any means without the written consent of Domino’s Pizza Vietnam. Domino’s Pizza Website & Mobile App may link to unrelated third-party sites. These links are provided as a service to customers and are not sponsored or affiliated with Domino’s Pizza Website & Mobile App. Domino’s Pizza has not reviewed these links from the website and app and is not responsible for the content of any other website. Customers access these links at their own risk. Domino’s Pizza does not make any representations or warranties about any content, completeness, or accuracy of these links or any website linked to our website and app.
All content on Domino’s Pizza's ordering website/app is the property of Domino’s Pizza. We greatly appreciate and always acknowledge customers' feedback. For any inquiries related to the products and services of Domino’s Pizza website/app, please contact Hotline: 1900 6099, (10h00 - 22h00; 1000đ/min)www.facebook.com/DominosPizzaVietnam,or email: contact@dominos.vn.